Privacy Policy

At StockMaster, we take your privacy seriously. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our inventory management platform, you agree to the practices described in this policy.

1. Introduction

StockMaster ("we", "us", "our") provides a cloud-based inventory management platform for businesses of all sizes. This policy applies to our website, mobile applications, and all related services (collectively, the "Service").

We are committed to protecting the personal and business information you share with us and to being transparent about how we handle it.

2. Information We Collect

We collect information in three main ways:

a. Information you provide directly

• Account information: name, email address, phone number, company name, and password when you register.
• Billing information: payment details, billing address, and transaction history when you subscribe to a paid plan.
• Business data: inventory records, product details, supplier information, sales data, and other information you enter into the Service.
• Communications: messages, support requests, and feedback you send to us.

b. Information collected automatically

• Device information: browser type, operating system, IP address, and device identifiers.
• Usage data: pages visited, features used, time spent, and actions taken within the Service.
• Log data: server logs that record access times, errors, and system activity.

c. Information from third parties

• Payment processors who confirm transactions.
• Authentication providers if you sign in with a third-party account.
• Analytics providers that help us understand usage patterns.

3. How We Use Information

We use the information we collect to:

• Provide, operate, and maintain the Service.
• Process payments and manage your subscription.
• Send transactional emails (e.g., password resets, invoices, low-stock alerts you've enabled).
• Respond to support requests and inquiries.
• Improve and develop new features based on usage patterns.
• Detect, prevent, and address technical or security issues.
• Comply with legal obligations.

4. Sharing Your Information

We share information only in limited circumstances:

• Service providers: trusted vendors who help us run the Service (hosting, payments, email, analytics) under strict confidentiality agreements.
• Your team members: within your organization, according to the roles and permissions you configure.
• Legal requirements: when required by law, court order, or to protect the rights, property, or safety of StockMaster, our users, or the public.
• Business transfers: in connection with a merger, acquisition, or sale of assets, in which case we will notify you before your data is transferred.

5. Cookies & Tracking

We use cookies and similar technologies to:

• Keep you signed in and remember your preferences.
• Understand how the Service is used so we can improve it.
• Protect against fraud and unauthorized access.

You can control cookies through your browser settings. Disabling certain cookies may limit some features of the Service.

6. Data Security

We take security seriously and use industry-standard safeguards, including:

• Encryption of data in transit (HTTPS/TLS) and at rest.
• Regular security audits and vulnerability scanning.
• Role-based access controls and strong password requirements.
• Daily automated backups with geographically separated storage.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. When you close your account, we delete or anonymize your personal data within 90 days, except where we are required by law to retain it longer (such as for tax or accounting purposes).

If you cancel your subscription, you can export your data before it is deleted. We will send you a reminder before deletion.

8. Your Rights

Depending on your location, you may have the following rights:

• Access: request a copy of the personal information we hold about you.
• Correction: ask us to correct inaccurate or incomplete information.
• Deletion: request that we delete your personal information.
• Portability: request your data in a machine-readable format.
• Objection: object to certain types of processing.
• Withdrawal of consent: withdraw consent where processing is based on it.

To exercise any of these rights, contact us using the details below.

9. Children's Privacy

The Service is intended for business use and is not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by email or via a prominent notice in the Service at least 14 days before the changes take effect. Continued use of the Service after that date means you accept the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us: